Job Description

Job Description and Duties

The Contractors State License Board is currently recruiting for a Supervising Special Investigator I within the Enforcement Division’s Sacramento (North) Investigative Center.

The position is located in Sacramento.

Under the direction of the Supervising Special Investigator II (Non-Peace Officer) [SSI II], the incumbent supervises a staff of Special Investigators (SI) and office support staff in the Sacramento (North) Investigative Center (I/C). The I/C staff is responsible for investigating and processing consumer complaints filed against licensed and unlicensed contractors.

Please refer to the “Application Instructions” and “Additional Instructions” sections below for information on how to apply.

Statement of Qualifications: Instructions for the required Statement of Qualifications are provided below in the “Statement of Qualifications Instructions” section. Applications submitted without the Statement of Qualifications per the instructions may not be given further consideration.

Please refer to “Application Instructions”, “Additional Instructions” and “Statement of Qualifications Instructions” for information on how to apply.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Please let us know how you heard about our position by taking this brief survey.  CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) Medical Clearance prior to being hired.

• The incumbent shall participate in DMV’s Employer Pull Notice Program (EPN), which is a process for providing the Department with a report showing the driver’s current public record as recorded by the DMV, and any subsequent convictions, failures to appear, accidents, driver’s license suspensions, driver’s license revocations, or any other actions taken against the driving privilege or license, added to the driver’s DMV record.
• Fingerprinting: Chapter 2, section 154.3 California Business Professions Code (a) pursuant to subdivision (u) of Section 11105 of the Penal Code, the department shall submit to the Department of Justice fingerprint images and related information required by the Department of Justice for an employee, prospective employee, contractor, subcontractor, or volunteer. The Department of Justice shall provide a state- or federal-level response pursuant to subdivision (p) of Section 11105 of the Penal Code. 
• This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs’ Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/25/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Consumer Affairs

Contractors State License Board

Attn: Recruitment Technician, 622, JC# 491692, FFD: 9/25/2025

1625 North Market Blvd., Suite N-321

Sacramento , CA 95834

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Consumer Affairs

Contractors State License Board

Recruitment Technician, 622, JC# 491692, FFD: 9/25/2025

1625 North Market Blvd., Suite N-321

Sacramento , CA 95834

Please note: The drop off location may be non-operational on weekends and holidays.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please submit a Statement of Qualifications (SOQ) for the hiring manager’s review. Your SOQ will be considered the first interview for this position and applications submitted without it may not be considered. If your qualifications are competitive, you may be invited to come in for an in-person interview. Instructions for the SOQ are provided below in the “Statement of Qualifications” section.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Detailed benefit information including health, dental, vision, retirement, etc. can be found at  .

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Melissa Zakem
(000) -
Melissa.Zakem@cslb.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 574-8280
EEO@dca.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Instructions

An SOQ is required. A Statement of Qualifications (SOQ) is a narrative description of how an applicant’s education, experience, knowledge, skills and abilities meet the qualifications for this position. Each applicant must complete and submit an SOQ. When completing the SOQ, applicants must follow these guidelines listed below. An SOQ that does not conform to these guidelines may be given a disqualifying score. This non-confidential SOQ is designed to elicit information regarding each applicant’s abilities, knowledge, and experience in relation to the Supervising Special Investigator I position in the Sacramento (North) Investigative Center, within the Contractors State License Board.

Please submit a SOQ for the hiring manager’s review. Your SOQ should be no longer than two (2) pages, single spaced with 12 pt. Arial font. Please include RPA #622-041 in the upper right-hand corner of your SOQ.

When completing your SOQ, please respond to the below:
1. Describe your work experience, education, and training that would make you a qualified candidate to perform the duties as listed on the duty statement of this position. Please provide specific examples and explain your responses thoroughly.

Job Tags

Permanent employment, Full time, For contractors, Work experience placement, For subcontractor, Work at office, Weekend work,

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