Job Description

Work Schedule

Environmental Conditions

Position Summary:

This position is part of Thermo Fisher Scientific’s Corporate IT team supporting Secure Core Infrastructure. The role provides direct technology support for offsite networks and headquarters infrastructure.

You will play a critical role in ensuring seamless technology experiences by maintaining high-performance offsite and HQ network and infrastructure systems. Your work helps drive productivity, security, and reliability at the highest levels of the organization.

Key Responsibilities:

• Provide hands-on support and solving for offsite networks, including wireless and wired configurations.
• Support HQ network, compute, storage, and backup infrastructure to ensure operational excellence.
• Coordinate hardware and technology upgrades for offsite environments in collaboration with internal IT teams and VARs.
• Monitor and proactively optimize network and infrastructure performance, security, and resiliency.
• Lead or assist with infrastructure enhancement projects at HQ and offsite offices.
• Partner with vendors and service providers to resolve technical issues impacting users.

Knowledge, Skills, Abilities:

• Provide white-glove support for offsite networks and HQ infrastructure by proactively managing, troubleshooting, and optimizing network, compute, and storage systems.
• Demonstrate deep technical expertise in enterprise architecture and advanced networking technologies (e.g., SDWAN, VPNs), ensuring dedication and security.
• Apply monitoring tools such as Splunk, Netbox, and IP Fabric to maintain infrastructure visibility, identify issues, and drive continuous improvement.
• Collaborate with internal IT teams, vendors, and VARs to implement upgrades, resolve technical challenges, and enhance IT environments.
• Communicate effectively with customers, managing competing priorities with professionalism, composure, and a proactive approach.
  

Minimum Requirements/Qualifications:

• Experience: 7+ years of demonstrable experience in network engineering within an IT environment.
• Education: Bachelor's degree or equivalent experience in Information Technology, Computer Science, or a related field.
• Product: Silverpeak, Cisco, Fortinet, Palo Alto, Cisco ASA, Sonicwall, Meraki, Check Point, Clearpass, Dell, Fortimanager, Fortianalyzer, Panorama, Prisma, Cisco ACS
• Technologies: SDWAN, MPLS, OSPF, BGP, EIGRP, VPN, Network Security, Point-to-Point VPN, EVPN, VRRP, MLAG, VxLAN, ZTNA
• Skills: Knowledge of network architecture, outstanding problem-solving abilities, and a proven track record in designing and implementing technological solutions.
• Certifications: Relevant certifications (e.g., CCNP, CCDP) are highly desirable.
• Good communication, collaboration, and leadership skills.
  

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan (e.g., 401(k)).
• Paid time off and holidays.
• Professional development and training opportunities.
• Employee wellness programs.

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