Job Description

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking an  Accounts Receivable Supervisor  to join our Business Operations team.

Pay rate starting at $20.51/hr

This is a full-time Remote position available to candidates residing in PA, DE, FL, LA, MD, NJ, OH, TX, or VA.

Position Details:

The Accounts Receivable Supervisor will monitor, analyze, and evaluate the impact of reimbursement issues related to collections, in conjunction with providing research and support compliance and/or revenue yielding opportunities that occur throughout the year. This position will provide leadership and guidance to all A/R staff. Accounts Receivable Supervisor will have anywhere from 4-6 direct or indirect reports, as well as required to interface with operational managers and leadership across the organization.

Duties and Responsibilities:

• Adheres to and understands all Merakey Corporate and Business Operations policies, standards and procedures.
• People management responsibilities relating to a staff of four (4) or more employees.
• Facilitate training of new staff and refresher training of existing staff on the billing process within Business Operations as it relates to Avatar.
• Must be able to work effectively with others and have good interpersonal skills.
• Must be highly organized and work well under pressure. Must be able to work independently, as well as under supervision.
• Provide daily supervision and direction to the team of Cash Application Specialist.
• Support all payment posting activities daily.
• Provide daily and weekly status updates on all cash posting status.
• Seeks to improve the quality and customer service responsiveness in every aspect of the position, while represent the department and organization in a professional manner, protecting confidential consumer and employee information always.
• Develop Cash Applications Specialist through training, positive feed and on-going coaching while ensuring activities are being performed within department and organizational policies.
• Identify issues through various posting activities and ensure immediate communication is escalated to minimize in potential loss revenue.
• Develop and utilize reports to monitor and measure individual and team performance relating to cash posting.
• Manage all aspects of consumer invoicing, follow up and customer service to allow for successful collection of consumer responsibilities.
• Establish procedures for the timely balancing and posting of manual and electronic remittances.
• Review posted payments/adjustments for accuracy, make corrections and review with staff. Educate staff on proper payment posting procedures and identify areas of improvement.
• Must be willing to accept responsibility and to show good judgment, initiative, and resourcefulness along with working in a collaborative environment.
• Perform other duties as assigned by management

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan — both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay — access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package –

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

#LI-Remote

• Bachelor’s Degree in Business preferred or high school diploma/GED with one to three years’ experience required.
• Three to five years’ experience in a business office, Accounts Receivable, or Medical Billing, preferably within a healthcare environment strongly preferred.
• Five years of proven Supervisory leadership experience of managing a staff of at least four (4) or more strongly preferred.

The ideal candidate will possess:

• Strong analytical, problem solving, and communication skills.
• Client service mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.
• Experience mentoring staff, staff development skills are required.
• Ability to work independently and within a group with minimal daily supervision.
• Financial, analytical and multitasking skills a must to review and resolve positing and balancing issues.

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