Job Description

Job Description and Duties

Under the general direction of the commander, the duties of the position include, but are not limited to: Performing administrative duties relating to management of a communications center, reviewing and applying pertinent provisions of labor contracts, personnel rules, and department regulations; preparing or overseeing preparation of a variety of written documents; performing normal first-line supervisory duties when necessary; providing overall supervision of communications center staff; providing for and conducting training on communications center policies and procedures; preparing and coordinating employees’ work schedules; reviewing and evaluating employees’ work performance; providing positive leadership and support of team-building efforts and overseeing the selection of new communications center personnel.

You will find additional information about the job in the .

Working Conditions

The Bakersfield Communications Center, Public Safety Dispatcher II work shift is determined by the Area Commander. The shift could vary from the alternate work weeks (5/8's, 4/10's, 3/12's). 

Special Requirements

• The position(s) require(s) a Drug Screening be passed prior to being hired.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.
• The position(s) require(s) Psychological Evaluation clearance prior to being hired.
• The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.

Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.

The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing.  Each question must be numbered and addressed in the same order as the questions below.  The SOQ must be typed, no more than two pages in length, and 11-point Arial font and single spaced.  

1. After reviewing the duty statement, please describe what interests you about the Public Safety Dispatch Supervisor II position and your understanding of its role within the department.

This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section).  You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired.  Additional information regarding acceptable typing tests:

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Employees are expected to report to work on time with good attendance. Must work well in a busy environment, have effective time management skills, ability to prepare and review staff work, provide leadership and have above average interpersonal skills. Willingness to work adjusted hours when necessary; must have good communication skills, a positive attitude and the ability to maintain a high degree of confidentiality.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit:

Additional Application Submission Requirements

Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application.  Hard copy applications must also include the classification title, job control number (JC-469504) and/or position number 388-420-1665-001 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -

  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position.  Applications received without the SOQ will not be considered.  Résumés in lieu of the SOQ will not be considered.

  Refer to Special Requirement Section of this job posting for the SOQ questions.

Job Tags

Permanent employment, Full time, Shift work,

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