Job Description
Position: | Desktop Engineer/Support |
Location: | Frankfort, KY |
Status: | Contract |
Estimated Duration: | Long-Term Indefinite Contract |
Starts | READY TO HIRE |
Job
Description :
Cabinet Technology Branch seeks an
individual to work as a Desktop Engineer/Support. CABINET is seeking 1
contactor position for a Desktop Engineer/Support in the Information Technology
Branch's Field Support Section.
Hours: 8 am - 5 pm (the position will have a desk at 1266
Louisville Road, Frankfort) - The position requires physical work on
equipment in the central.
Key Responsibilities: · Main responsibility is to administer CABINET Desktops, Notebooks, and Mobile
Data Terminals (and accompanying equipment).
· Hardware and software support, including specialized law
enforcement software and devices.
· Assist with IT equipment in CABINET cruisers.
· Work with vendors for support on workstation issues.
· Coordinate with Tier 1 and 3 personnel on support issues
· Work with the IT Ticket System
· Performs other tasks and duties as assigned or needed by the agency.
Preferred Knowledge/Skills/Abilities: · Windows desktop operating systems support client hardware and
software, including Office 365 applications
· Troubleshooting skills
· Ability to work in a team atmosphere
· Ability to create technical documentation
· Provide Tier 2 support to other personnel in the IT Branch
· Ability to receive training and retain new knowledge
· Ability to be professional and courteous
Job Tags
Long term contract, Full time, Contract work, Work at office,