Job Description

At WillScot ( NASDAQ WSC ), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative flexible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico.

Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent. We’re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here . Build your future with us!

ABOUT THE JOB:

WillScot is seeking a skilled and detail-oriented Salesforce Business Analyst to join our team. In this role, you will collaborate with stakeholders to gather business requirements, define system requirements, and work closely with technical teams to implement and optimize Salesforce solutions. Your primary focus will be to enhance business processes through Salesforce while ensuring alignment with organizational goals and user needs.

WHAT YOU'LL BE DOING:

• Collaborate with business stakeholders to gather and analyze requirements for Salesforce projects, focusing on understanding business processes, needs, and challenges. Serve as the liaison between the business and the Salesforce development technical team to articulate business needs, review design, provide impact reviews and communicate the benefits and risks for any proposed solutions
• Provide guidance on identified risks or concerns discovered during the gathering of requirements, Impact to associated workstreams in accordance with applicable business policies and standards, connected applications and/or process impact, UI changes, reporting needs, and potential end user training requirements
• Assess customer and user experience for any proposed solution and establish qualitative and quantitative standards by which success can be measured overall design, functionality, usability, and desired outcomes
• Support QA and UAT testing; provide business updates on progress, testing and launch dates
• Update and maintain system, process, and end user documentation; work with training and communication teams to ensure business awareness and readiness
• Perform other duties and responsibilities as assigned

EDUCATION AND QUALIFICATIONS:

Required Education and Experience: 

• Minimum Required Education level: Bachelors Degree
• Preferred Education Level: Masters Degree
• Years of related experience:
• 3+ years of Business Analyst experience in an integrated environment across multiple cloud products
• 5+ years of Salesforce experience, with a solid understanding of core objects, processes and features
• Sales Cloud, Service Cloud/FSL, Marketing Cloud, Revenue Cloud/Salesforce CPQ, and will likely be moving toward Experience Cloud. Service Cloud is a big ++
• Must be local to AZ

Required Skills: 

• Project management experience; managing priorities and adhering to deadlines
• Excellent problem solving and analytical skills; conduct relevant research and data analysis
• Excellent verbal and written communication skills
• Strong attention to details, thoroughness, and completeness
• Microsoft Office Suite of products

Preferred Skills: 

• Experience collaborating in a cross-functional matrix
• Experience in Visio or equivalent workflow process documentation tool a plus

Travel Requirements: 

• 0-10%

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, or skills required. Collaboration and teamwork drive our success. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

 

All regular WillScot Holdings Corp. positions offer generous benefits including medical, dental, vision, disability and life insurance, paid time off, Company holidays, tuition reimbursement, and 401(k) with match. Most positions also have variable pay opportunities including commission or bonus, performance rewards, or incentive programs. More information about benefits may be found  here.

 

WillScot provides equal employment opportunities to employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WillScot embraces diversity and is committed to equal opportunity in all aspects of employment, including recruiting, hiring, promotion, termination, leaves of absence, compensation, and training. We are focused on building teams that include a variety of backgrounds, lived experiences, and skills. The more inclusive we are, the stronger we will be!

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