Job Description
Administrative Coordinator I/II/III (Records Technician) Location Williamsburg, VA :
Job Summary
$42,758 - $66,196 / year or higher DOQ + Full-Time County Benefits
Performs responsible work maintaining records for the Department's record management system which includes entering data within a required time frame, creating records and files, and accurately retrieving statistics and information.
Responsibilities
- Answers public information requests, Freedom of Information Act (FOIA), regarding police records; reviews and redacts
documents, videos, photographs, etc., while ensuring compliance with all applicable laws and guidelines.
- Enters information into the Incident-Based Reporting (IBR) system; creates police files, records, documentation and dispositions;
maintains police records in accordance with laws and Library of Virginia retention schedule.
- Conducts research for administrative and public reports; performs directed analysis; drafts sections of reports for data collection.
- Issues insurance reports, solicitation permits, and taxi permits; collects fees, records transactions, and issues receipts.
- Answers telephone, screens/transfers calls, takes messages, and dispatches over radio; greets visitors and callers; directs inquiries
to proper source, and answers questions within context of policies and procedures; obtains factual information from citizens.
- Retrieves files and information for officers and staff; ensures files are signed in and out; performs background checks and
VCIN/NCIC checks, and reports and supplements reviews.
- Types form letters and reports; reads, sends and responds to emails; navigates internet and local intranet; notarizes documents.
- Participates in the evaluation of equipment and various office supplies; performs minor maintenance of equipment.
- (Administrative Coordinator II) - performs routine coordination in one or more Police Records functional areas; has two years of
administrative and/or records technician experience with the County or equivalent.
- (Administrative Coordinator III) - performs routine coordination in all Police Records functional areas; maintains various databases
and provides routine and complex reports to include analysis and recommendations. Has three years of experience as an Administrative Coordinator II.
- Performs other duties as assigned.
Qualifications:
Any combination of education and experience equivalent to a high school diploma or equivalent, including or supplemented by course work in administrative support technology; some experience in responsible administrative support work.
- Prior FOIA experience preferred.
- Must possess reliable transportation to work site(s).
- Knowledge of office practices and procedures; data entry, computer operations, and automated record keeping; correct business
English, spelling, and punctuation.
- Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services
and evaluation of customer satisfaction.
- Skill in operating general office equipment, word processing equipment, microcomputers and scanning equipment, as required to
accomplish the work assigned; using word processing, spreadsheet, database and scanning software.
- Ability to prioritize, organize, and perform work independently and meet deadlines; take minutes and transcribe accurately at a
reasonable rate of speed; provide guidance to other staff members as needed; monitor the daily developments and progress of work performed and to modify or initiate corrective action as appropriate; work with other employees and the public in a courteous and effective manner; proofread, research files and logically organize information; make accurate mathematical calculations; follow complex oral and written instructions; communicate effectively both orally and in writing; work accurately and rapidly; learn, interpret and communicate the policies, procedures and services of the Department; maintain complex records and ensure their confidentiality.
Click here for full . Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application, please contact the HR Department at 757-253-6680 or email HR.Recruit@jamescitycountyva.gov.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Job Tags
Full time, Work at office, Local area,